Last updated: January 6th, 2026
Welcome to Infusion Peak Hosting. These Terms of Service ("Agreement") govern your use of our website and services. Please read them carefully before using our services.
Words with an initial capital letter have the meanings defined below for the purposes of this Agreement. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Occasionally, there may be information on the website that contains typographical errors, inaccuracies, or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information on the website, including, without limitation, pricing information, except as required by law. Any update 1or refresh date displayed on the website does not indicate that all information on the website or any related Service has been verified, corrected, or updated.
If you create an account on the website, you are responsible for maintaining the security of your
account, and you are fully responsible for all activities that occur under the account and any other
actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts
before you may sign in and use our services. To order any of our services, the account holder needs to
be the age of eighteen (18) or older. You agree not to bypass any security features that we have
installed to uphold this Agreement. Stormnet Hosting LTD t/a Infusion Peak Hosting does not assume any
responsibility or liability for any misrepresentations regarding a user's age. Stormnet Hosting LTD t/a
Infusion Peak Hosting assumes all account holders are above the required period, and the liability will
fall upon the consent, necessary holders.
Stormnet Hosting LTD t/a Infusion Peak Hosting reserves the right to refuse service to anyone. You
must use our services only for lawful purposes in accordance with the laws of Scotland. Any action or
content that is illegal under the laws of Scotland, or that violates applicable local laws in the
jurisdiction where the client is located, is strictly prohibited. Transmission, distribution, or storage
of any material in violation of any applicable law or regulation is prohibited. This includes, but is
not limited to, material protected by copyright, trademark, trade secret, or other intellectual property
rights used without proper authorization, and material that is obscene, defamatory, constitutes an
illegal threat, or violates export control laws. Stormnet Hosting LTD t/a Infusion Peak Hosting reserves
the right to identify any unacceptable content or links. If you are found to be using our services for
illegal activities and/or content, your account may be suspended or terminated. By using any services
provided by Stormnet Hosting LTD t/a Infusion Peak Hosting, you acknowledge that we may disclose
information associated with your account to law enforcement or other authorities if required.
Providing false contact information of any kind may result in the termination of your account. You
must immediately notify us of any unauthorized uses of your account or any other breaches of security.
We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a
result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof)
if we determine that you have violated any provision of this Agreement or that your conduct or content
would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons,
you may not re-register for our services. We may block your email address and IP address to prevent
further registration.
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing
terms in effect at the time a fee or charge is due and payable. Invoices with no verified payment for
services after twenty-four (24) hours of the due date will be suspended. Invoices with no verified
payment for services after three (3) days of the due date will be terminated. If auto-renewal is enabled
for the services you have subscribed to, you will be charged automatically in accordance with the term
you selected. You are responsible for all fees owed on the account from the time it was established to
the time you notify Stormnet Hosting LTD t/a Infusion Peak Hosting to request termination of all
services. An account termination does not forgive debts owed to Stormnet Hosting LTD t/a Infusion Peak
Hosting, and the client is expected to pay these debts, as well as any court or collection fees that may
be applicable.
Stormnet Hosting LTD t/a Infusion Peak Hosting may offer promotional rates or exclusive offers,
which may have terms that are more favorable than the terms of service (TOS). Users are not permitted to
replace a service to gain a promotional discount or offer. Some promotional rates or exclusive offers
may not be combined. We reserve the right to change products and product pricing at any time. We also
reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel
quantities purchased per person, per household, or per order. These restrictions may include orders
placed by or under the same customer account, the same credit card, and/or orders that use the same
billing and/or shipping address. In the event that we make a change to or cancel an order, we may
attempt to notify you by contacting the e-mail, Discord account, billing address, and/or phone number
provided at the time the order was made. We may also contact you regarding account invoices, payments,
and other important information via the phone number on the account.
If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to
provide us with:
4.1) a copy of your valid government-issued photo identification,
4.2) and possibly a copy of a recent bank statement for the credit or debit card used for the
purchase
Chargebacks or disputes will result in an instant server suspension and revoke any right to a
refund. Refund requests must be made via a support ticket on our client area website. All other requests
will be disregarded.
Infusion Peak Hosting offers a twenty-four (24) hour guarantee refund policy. Services are eligible for
refund if within the twenty-four (24) hour time period of placing the order and payment is received. If
outside the twenty-four (24) hour time period, a refund will not be administered. Services that are not
possible for refund requests are dedicated servers, colocation, and add-ons, unless an extraordinary
circumstance that is subject to Stormnet Hosting LTD t/a Infusion Peak Hosting's approval. Stormnet
Hosting LTD t/a Infusion Peak Hosting will ask for the reasoning for the cancellation for feedback
purposes to improve our services that we offer. In the event of a Terms of Service (TOS) or Acceptable
Usage Policy violation, all refund requests are automatically void by the client accused of the
violation. Additionally, Stormnet Hosting LTD t/a Infusion Peak Hosting reserves the right to deny a
refund request in the event of an erroneous payment due to the client’s failure to cancel an automated
subscription. All refund requests are subject to approval of Stormnet Hosting LTD t/a Infusion Peak
Hosting's management team.
Services are eligible for a full refund that meet the following prerequisites:
5.1) The refund is requested within twenty-four (24) hours of the creation of the product.
5.2) The refund request is made with legitimate reasoning.
5.3) The product or service is not paid for using a promotional discount that takes more than 25%
off the original price of the service when ordering.
5.4) The product or service is not an upgrade.
Clients are responsible for complying with the policies of Stormnet Hosting LTD t/a Infusion Peak
Hosting. Failure to do so may result in suspension and/or termination. By using our services, you agree
to abstain from the following, but not limited to, actions:
6.1) Denial of Service (DoS) attacks
6.2) Distributed Denial of Service (DDoS) attacks
6.3) Cyberbullying, harassment, and encouraging self-harm
6.4) Malware and/or ransomware
6.5) Child/adult pornography
6.6) Software piracy
6.7) Identity theft
6.8) Spam servers
6.9) IP spoofing
6.10) Phishing
6.11) Bypassing usage limits such as bandwidth, RAM, CPU, and I/O
6.12) Any action or content that is illegal under the laws of Scotland, or that violates applicable
local laws in the jurisdiction where the client is located, is strictly prohibited
Abuse reports must be submitted through our client area website. Clients have twenty-four (24) hours
to respond to an abuse report ticket with a solution and an explanation addressing the documented issue.
Clients who fail to respond within twenty-four (24) hours may have their service suspended until the
matter is resolved. If the abuse is not resolved within a reasonable period, Stormnet Hosting LTD t/a
Infusion Peak Hosting reserves the right to terminate and block access to its network and services.
Stormnet Hosting LTD t/a Infusion Peak Hosting strives to create all services in stock immediately after payment is received and processed, but this is not always possible due to factors out of our control. Some include: client passwords not meeting the sufficient requirements, clients not completing the order form correctly, and payment not being verified, resulting in it not being accepted by our system. We do promise to install all operating systems selected when ordering a service free of charge, but we cannot guarantee installation of other operating systems requested.
Please refer to the Stormnet Hosting LTD t/a Infusion Peak Hosting Service Level Agreement (SLA) for all downtime policies.
Stormnet Hosting LTD t/a Infusion Peak Hosting strives to support all services offered. However, Stormnet Hosting LTD t/a Infusion Peak Hosting provides unmanaged support unless otherwise stated. We reserve the right to offer semi-managed and/or managed support to selective clients. Our unmanaged support means that we will not perform daily tasks like installing servers, setting up software, etc. We will, however, provide assistance with technical errors and any issues caused by our services. Technical errors and issues caused by our services are completely up to our discretion. We reserve the right to deny support to any client.
All colocation clients are subject to ensuring that all invoices are paid before they are able to
request equipment to be returned in the event of a cancellation. Remote hands are offered to customers
and billed directly from the datacenter. The standard rate for remote hands is $270 per hour, billed in
15-minute increments ($65 per 15 minutes). Stormnet Hosting LTD t/a Infusion Peak Hosting reserves the
right to alter the remote hands fee based on the action requested.
In the event of cancellation, clients will be charged a de-racking and shipping fee of $240 per
hour, billed in 15-minute increments ($60 per 15 minutes). Packaging materials will be provided if
requested, but are subject to availability. Clients have the option of providing a shipping label to be
used, or the company will provide a shipping label and add the cost to the de-racking fee. In the event
a colocation service is cancelled or terminated, the client agrees to immediately vacate all client
equipment from the assigned colocation space. Clients must pay any remote hands fees, listed above,
associated with the removal of their equipment. If a client does not remove his or her equipment within
30 days of service termination, the equipment will be considered abandoned. As a result, Stormnet
Hosting LTD t/a Infusion Peak Hosting reserves the right to immediately remove, discard, and/or
liquidate any abandoned equipment. The client bears the responsibility for any costs associated with the
removal, disposal, and/or liquidation of abandoned equipment. Any proceeds from potential liquidation
will be applied to the client's outstanding account balance. Stormnet Hosting LTD t/a Infusion Peak
Hosting is not responsible for any damage caused while the client's hardware is housed at our data
center or while shipping
All domain clients are responsible for abiding by the domain name registration agreement presented when ordering on the client area website. If a domain client has also ordered the ID protection, they are responsible for abiding by the domain name proxy agreement. Domain clients are also responsible for upkeeping payments, as well as grace period and redemption period fees. Domain users have a grace period of twelve (12) days and a $10.00 fee. Domain users have a redemption period of thirty (30) days and a $100.00 fee.
All clients are responsible for providing legitimate/legal licenses for services installed on Stormnet Hosting LTD t/a Infusion Peak Hosting's network. We specifically do not offer Windows licenses, which requires the client to bring their own license. Stormnet Hosting LTD t/a Infusion Peak Hosting is not responsible for providing any licenses. All clients are responsible for the software installed that requires a license.
We are not responsible for the Content residing on the website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain an appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.
While we offer unlimited/unmetered bandwidth and storage to our customers we reserve the right to remove excessive file(s) such as large logs, redundant backups, or other files that may impact the node or limit bandwidth traffic to a specific user if unusual spikes in network activity lead to a negative impact on other users operating on a Stormnet Hosting LTD t/a Infusion Peak Hosting service. We also may apply a soft limit to your plan due to software constraints; however, limits may be raised at anytime via support. In the event that a bandwidth limit is reached, the client agrees to pay a charge of exactly $10.00 per terabyte (TB) of usage beyond the present monthly bandwidth limit, or the service will be suspended until the next payment period.
Stormnet Hosting LTD t/a Infusion Peak Hosting shall maintain ownership and control of all IPv4/IPv6 addresses assigned to you. We reserve, with sole discretion, the right to change, remove, or banish any IP addresses from your use.
Clients who wish to cancel a service must do so by submitting a cancellation request via our client area website. When a cancellation request is processed, all services associated with the cancellation request are deleted and are not recoverable.
Additionally, we reserve all rights to terminate your server or service upon any violation of these terms, or any other basis if deemed needed. If we find your server using any sort of system to bypass limits put on your server, your server is subject to being terminated without refund. Services that have been suspended for non-payment will be terminated 3 days after the first invoice was due. Stormnet Hosting LTD t/a Infusion Peak Hosting is not able to restore any data once a cancellation request has been processed or the service has been terminated.
If you decide to enable, access or use third-party services, be advised that your access and use of such
other services are governed solely by the terms and conditions of such other services, and we do not
endorse, are not responsible or liable for, and make no representations as to any aspect of such other
services, including, without limitation, their content or the manner in which they handle data
(including your data) or any interaction between you and the provider of such other services. You
irrevocably waive any claim against Stormnet Hosting LTD t/a Infusion Peak Hosting with respect to such
other services.
Stormnet Hosting LTD t/a Infusion Peak Hosting is not liable for any damage or loss caused or
alleged to be caused by or in connection with your enablement, access, or use of any such other
services, or your reliance on the privacy practices, data security processes, or other policies of such
other services. You may be required to register for or log into such other services on their respective
websites. By enabling any other services, you are expressly permitting Stormnet Hosting LTD t/a Infusion
Peak Hosting to disclose your data as necessary to facilitate the use or enablement of such other
service.
Although this website may link to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. Some of the links on the website may be "affiliate links". This means if you click on the link and purchase an item, Stormnet Hosting LTD t/a Infusion Peak Hosting will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any website that you access through a link from this website. Your linking to any other off-site websites is at your own risk.
This Agreement does not transfer to you any intellectual property owned by Stormnet Hosting LTD t/a
Infusion Peak Hosting or third parties. All rights, titles, and interests in and to such property remain
solely with Stormnet Hosting LTD t/a Infusion Peak Hosting or the respective third-party owners. All
trademarks, service marks, graphics, and logos used in connection with our website or services are
trademarks or registered trademarks of Stormnet Hosting LTD t/a Infusion Peak Hosting or its licensors.
Other trademarks, service marks, graphics, and logos used in connection with our website or services may
be the property of third parties.
Your use of our websites and services does not grant you any right or license to reproduce,
distribute, display, or otherwise use any Stormnet Hosting LTD t/a Infusion Peak Hosting or third-party
intellectual property, except as explicitly permitted by the owner of such rights. By using our
services, you must not infringe, violate, dilute, or misappropriate any material protected under the
laws of Scotland or any applicable intellectual property laws in your jurisdiction, including copyright,
trademark, trade secret, and other proprietary rights.
To the fullest extent permitted by applicable law, in no event will Stormnet Hosting LTD t/a Infusion Peak Hosting, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Stormnet Hosting LTD t/a Infusion Peak Hosting has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Stormnet Hosting LTD t/a Infusion Peak Hosting and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Stormnet Hosting LTD t/a Infusion Peak Hosting for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose. Stormnet Hosting LTD t/a Infusion Peak Hosting will not be held liable for the actions of the client/user. Stormnet Hosting LTD t/a Infusion Peak Hosting will not be responsible for delays or failure in performance caused by acts of God, war, terrorism, strike, labour dispute, work stoppage, fire, an action of government, or any other cause, whether similar or dissimilar, beyond our control. Stormnet Hosting LTD t/a Infusion Peak Hosting is not responsible for any damages caused by the client. Stormnet Hosting LTD t/a Infusion Peak Hosting is not responsible for any negligence or illegal acts by the client.
You agree to indemnify and hold Stormnet Hosting LTD t/a Infusion Peak Hosting and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, copyright infringements, any defective products sold to a client from Stormnet Hosting LTD t/a Infusion Peak Hosting's products and services, or demands asserted against any of them as a result of or relating to your content, your use of the websites or services or any willful misconduct on your part.
This Agreement, including its formation, interpretation, and performance, shall be governed by and construed in accordance with the laws of Scotland, without regard to its conflict of law rules. By using our services, you agree that any dispute, claim, or controversy arising out of or relating to this Agreement, our services, or your use of our website shall be subject to the exclusive jurisdiction of the Scottish courts, and you irrevocably submit to the personal jurisdiction of such courts, regardless of your location. For the avoidance of doubt, this choice of law and jurisdiction applies to all clients, including those located in the United States or other countries, and you waive any objection to the application of Scottish law or venue.
You may not assign, resell, sub-license, or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.
We reserve the right to modify this Agreement or its policies relating to the website or services at any time, effective upon posting of an updated version of this Agreement on the website. When we do, we will post a notification on the main page of our website. Continued use of the website after any such changes shall constitute your consent to such changes.
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the website or its services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the website and its services.
If you would like to contact us to understand more about this agreement or wish to contact us concerning any matter relating to individual rights and your personal information, you may contact us at anytime. (Email Below)
Email: company@infusionpeakhosting.com
Ross B.
Founder & President, Infusion Peak Hosting
For and on behalf of Stormnet Hosting LTD (t/a Infusion Peak Hosting)